I learned a very long time ago that being a complainer, rude or ugly in a medical facility gets you nowhere. Being friendly and kind gets you a much better experience. Recently I learned these medical offices depend on reviews for some of their Affordable Care Act funding. They're out looking for your reviews on YELP and other places to include in their reports.
I don't write a review every single time we have an appointment but frequently I write a very positive review on YELP. People who are unhappy are quick to write reviews, happy people, not so much.
Some people take treats like cupcakes, cookies, donuts etc. but since I'm not the kitchen type I only write reviews. It's a small thing I can do to grease the wheels.
Bob is a big tease and the medical staff like him a lot. We're very upbeat friendly patients. People respond in kind.
Who's in charge?
Best I can tell it's me. Soon as I adjust to my new job title things should go much better around here.
1) Business matters are in order so there's no work to be done there.
2) Car may be a bit of a challenge. I've never done anything related to the car but I can learn. Daughter has on her list a good car wash while she's here which will be very helpful.
3) Housekeeping is a breeze. After all how dirty can a two bedroom apartment get that has no pets?
4) Cooking is going to be much more organized. I'm in charge now. Keep telling yourself that Linda until you believe it.
5) Biggest challenge will be monitoring Bob, his medications and all things medical.
He still walks to the mail boxes most days. He can still do some tasks around the house if I remind him. He can help with the cooking when I ask him to do something. He's not an invalid. He still does his own laundry and changes his own sheets.
I'm confident we can handle this. I just have to keep telling myself I'm in charge until I believe it.